Deliver

Once you’ve won the contract just as much attention is needed to communication, including monitoring. Getting delivery right will include attention to the details of the contract and the bigger picture.

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Getting delivery right

When a particular outcome is intended, everyone needs to be clear on the research, policy and practice that best support the process.

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Communications

Share a plan for who needs to know what, and how you’re all going to get the best profile from the successes you have.

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Monitoring and dialogue

Firstly, establish what is essential and what is negotiable. And if there are potentially conflicting intentions, which trumps the other?

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Commissioners will be monitoring and managing the contract. The procurement team is not involved at this stage.

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Back to: Respond

Next: Getting delivery right

The big
Picture

Stage 1:

Prepare

Stage 2:

Respond

Stage 3:

Deliver

Stage 4:

Review